IT Retail's Company Background
IT Retail focuses on developing grocery POS software on the Microsoft platform and solutions that interface with the Microsoft suite of products. Our development platform is Microsoft Windows NT, 2000 and XP, SQL Server, Visual Basic, .Net and MS Office. We develop, customize, sell and service retail solutions to independent global grocery retail chains and other retail operators.
We provide enterprise-wide open software solutions that are designed to enable food retailers in the supermarket, convenience store and other retail market sectors to respond to competitive market requirements and changing consumer preferences. Our software solutions cover a wide range of retail applications, including easy-to-use, comprehensive point-of-sale and back office store systems that may be combined with the corporate host system. Our solutions are designed to be highly flexible, scalable, reliable and simple to deploy and use. And our full compliment of IT services provides our customers with even greater peace of mind knowing that, unlike other software manufactures, IT Retail will be there when it counts as a trusted partner working with you, helping your business to grow and thrive.
IT Retail is committed to continuing its leadership in providing quality solutions, products and services to the retailing industry for years to come. You can count on it.
Martin Goodwin, a third generation retailer, was tired of the inflexibility of available systems, and became increasingly frustrated with operating his chain of grocery stores. "Couldn't someone produce POS software on Windows NT" he thought. In 1992 he began going to trade show after trade show in search of a Windows POS solution. He found nothing.
After years of struggling to run his company better, trying to integrate various management programs, software packages, and point-of-sale and accounting systems, he knew there had to be a better way. "We heard from technicians and value-added resellers that they had the 'best idea.' Somehow, their 'solutions' never worked completely. You see, we were thinking like retailers, and they were thinking like programmers."
In the early part of 1993, Goodwin set out to build his own Windows POS/Instore Solution. Goodwin began to design and prototype a system from a retailer's perspective, putting critical information at the fingertips of the retailer so that better decisions could be made. He also wanted to integrate vital software functions - POS, Inventory and DSD, Credit/Debit, Customer Loyalty, and Accounting - into one easy solution.
When the design was complete, he hired Microsoft Consulting to build the solution. Using Goodwin's own supermarket retailing operation as a test bed, they began creating RETAIL, the complete solution for running a retailing business. With more than a million customers a year shopping at that business, there was plenty of opportunity to test and retest ideas.
After the initial alpha release, Goodwin hired his own team of developers to finish the software and make it ready for other retailers.
In 1994 RETAIL was born and MSS Global officially began conducting business. Since then, RETAIL has become a huge success. In such a short history, RETAIL has grabbed the attention of retailers from all over the globe. MSS Global boasts of over 40,000 licenses sold. Martin Goodwin says, "This is only the start. RETAIL is the best and most complete grocery supermarket software package available today, and grocery retailers are beginning to find out about us. Sales activity is exploding!"
RETAIL is tailored to the needs of your business, with several product and IT service offerings.
Today MSS Global is IT RETAIL, and has expanded around the globe, setting up offices in Europe, Asia, South America, and Central America.
IT Retail licenses RETAIL exclusively through its reseller channel and partners with country specific resellers to distribute RETAIL through the whole country. We cannot understand all the different cultures and all the different ways of doing business, and we want to be respectful of our global neighbors. That’s why we enlist the help of partners in countries around the globe. As demand for RETAIL continues to grow globally, IT Retail will continue to partner with international companies.
IT Retail takes our international partnerships seriously. We work closely with our resellers to train them and to develop winning strategies with them for local markets. We are aggressively developing this powerful international partnership in every major country around the world. This model has been very successful and will continue to afford us the way to move very fast in penetrating the market internationally and to rapidly advance our product by leveraging the skills and experience of our international partners.
“At Bentley's, we try to exceed our customers expectations in service, products, and support. IT Retail provided us with a highly efficient POS System and Supermarket Management Software which translates our data into actionable information allowing us to better serve our customers.”
— Sean McGrath, Owner , Bentley\'s
“Quick accurate information into marketing our sales. The company was experiencing financial difficulties and the software helped us turn things around.”
— Carl Okuyama, Sure Save-Keaau
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