Customer Features
Retail PROFESSIONAL lets you identify and better server your best customers.
- Analyze your customers, create promotions for them, give them electronic coupons, send direct mailings/email mailings to them. Learn More...
Customer Features — Full Listing
Customer Purchases
- View the most/least profitable customers and what they buy
- View what items are sold to specific customers
- Assign a specific discount to any specific customer
- Limit the number of checks a specific customer can write
- Keep notes on any customer
- Multiple pricing levels
- View Customer Balance & Limits
- Send email to customers directly from the customer screen
- Assign pictures to customers
- Immediately recognize the customer at the cash register
- Focus on the customer by automatically ranking the top customers weekly, monthly and annually
- Find out the customers discount usage, preferred products, times shopped and item sales by department
Customer Rewards
- Reward Customers with Electronic Coupons
- Electronic Coupons triggered by UPC, department or section
- Track coupon movement in summary or detail by individual or department for any date range
- Track coupon loss at department level
- Send customers appreciation letters, gift certificates, coupons or other
- Customize appreciation letters
Bad Checks
- Track bad checks
- Track collection process
- Track check velocity
- Assign or Take Away check writing privileges
- Maintain customer information
Accounts Receivable
- Integrated accounts receivable
- Track balances
- Set limits, Send statements
- Bill to: Name and Address
- Calculate and apply Finance Charges
- Aging of Receivables
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Related Items:
Case Studies:
RETAIL Professional
“
At Bentley's, we try to exceed our customers expectations in service, products, and support. IT Retail provided us with a highly efficient POS System and Supermarket Management Software which translates our data into actionable information allowing us to better serve our customers.
”
— Sean McGrath, Owner , Bentley\'s
Retail Reactions:
“
It helps control cost and increase our bottom line.
”
— Melissa, Santa Rosa Community Market
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