If you need a comprehensive, cloud-based grocery POS system with full inventory control, IT Retail is right for you.
If you need a cloud-based system, Octopos may be the choice for you.
We created a comparison chart to highlight the differences between Octopos and IT Retail. The comparisons were based on our product expertise and information obtained from the respective company's website. This chart is based on what each company offers in their lowest pricing tier. Please note that these comparisons are not guaranteed and should only be used as a guide. If you encounter any inaccuracies or require updates, kindly contact us.
Built By Grocery Store Owners
A grocery-specific POS allows you to efficiently manage inventory, streamline transactions, and enhance the customer shopping experience tailored specifically to grocery needs.
IT Retail was built specifically for grocery stores, by a grocery store owner who understands the daily challenges of running his own store.
While Octopos does not claim to be built by grocery store owners, they do have a grocery-specific solution with most if the features that a grocery POS would need.
Cloud-Based System
Cloud-based software lets you access your store from anywhere, at any time.
You can access IT Retail's software from any device with an internet connection.
You can access Octopos software from any device with an internet connection.
Advanced Reporting Data
Grocery POS systems should have built-in analytical reports to give the user actionable insights on their business, helping them grow in the process.
Every IT Retail pricing tier includes dozens of in-depth, actionable reports to help you understand your grocery store's performance, making it the clear winner here.
Every Octopos pricing tier includes advanced analytics, including cost and general profit reports.
Mass Product Import
Mass product imports allows your store to easily onboard a new point-of-sale system and add your inventory through just a few clicks, rather than manually scanning every item.
IT Retail's POS allows you to mass import products, making it even easier to get your system up and running.
Octopos does not claim to offer mass product imports in any of their pricing tiers.
Hardware Options
Every grocery store is going to need hardware - from the POS system itself, to scanners and scales. It's important to have the hardware necessary to check out customers efficiently.
Every IT Retail pricing includes commercial-grade hardware to ensure your grocery store has what it needs in order to serve every customer.
Octopos includes the POS system itself and a 2D barcode scanner in every pricing tier. It includes better scanners and scales in its higher pricing tiers - which is why it gets an X in this category.
24/7 Support
When you have an issue with your POS system, you want help as soon as you can get it.
IT Retail's US-based support team is available every single day of the year, 24 hours a day to ensure your grocery store never stops running.
The Octopos support team is available 24/7, every day of the year.
Dedicated Support Manager
It is important for grocery stores - especially within the first several months - to have a dedicated specialist to help if any issues may arise with their system.
IT Retail assigns every customer a dedicated Customer Success Manager (CSM) who has experience in the grocery industry. Each CSM helps guide IT Retail users through the onboarding process.
Octopos only offers a dedicated support manager for customers that pay for the highest pricing tier.
Vendor and Purchase Orders
Every grocery store has to be able to create and send purchase orders to keep stock levels optimal.
IT Retail has advanced vendor and purchase order management. The system makes things as easy as possible, automatically updating inventory when receiving product.
Octopos offers vendor and purchase order management in every pricing tier.
Customer Management
Grocery point-of-sale systems should keep a customer's history in order to offer specialized promotions and rewards, while keeping the checkout process seamless.
IT Retail offers a variety of options with customer history - from running unique, personalized promotions to taking actionable insights based on customer data.
Octopos has customer loyalty options, which expands in their higher pricing tiers. Octopos also has AI marketing tools to help generate more sales based on customer data.
Built By Grocery Store Owners
A grocery-specific POS allows you to efficiently manage inventory, streamline transactions, and enhance the customer shopping experience tailored specifically to grocery needs.
IT Retail was built specifically for grocery stores, by a grocery store owner who understands the daily challenges of running his own store.
While Octopos does not claim to be built by grocery store owners, they do have a grocery-specific solution with most if the features that a grocery POS would need.
Cloud-Based System
Cloud-based software lets you access your store from anywhere, at any time.
You can access IT Retail's software from any device with an internet connection.
You can access Octopos software from any device with an internet connection.
Advanced Reporting Data
Grocery POS systems should have built-in analytical reports to give the user actionable insights on their business, helping them grow in the process.
Every IT Retail pricing tier includes dozens of in-depth, actionable reports to help you understand your grocery store's performance, making it the clear winner here.
Every Octopos pricing tier includes advanced analytics, including cost and general profit reports.
Mass Product Import
Mass product imports allows your store to easily onboard a new point-of-sale system and add your inventory through just a few clicks, rather than manually scanning every item.
IT Retail's POS allows you to mass import products, making it even easier to get your system up and running.
Octopos does not claim to offer mass product imports in any of their pricing tiers.
Hardware Options
Every grocery store is going to need hardware - from the POS system itself, to scanners and scales. It's important to have the hardware necessary to check out customers efficiently.
Every IT Retail pricing includes commercial-grade hardware to ensure your grocery store has what it needs in order to serve every customer.
Octopos includes the POS system itself and a 2D barcode scanner in every pricing tier. It includes better scanners and scales in its higher pricing tiers - which is why it gets an X in this category.
24/7 Support
When you have an issue with your POS system, you want help as soon as you can get it.
IT Retail's US-based support team is available every single day of the year, 24 hours a day to ensure your grocery store never stops running.
The Octopos support team is available 24/7, every day of the year.
Dedicated Support Manager
It is important for grocery stores - especially within the first several months - to have a dedicated specialist to help if any issues may arise with their system.
IT Retail assigns every customer a dedicated Customer Success Manager (CSM) who has experience in the grocery industry. Each CSM helps guide IT Retail users through the onboarding process.
Octopos only offers a dedicated support manager for customers that pay for the highest pricing tier.
Vendor and Purchase Orders
Every grocery store has to be able to create and send purchase orders to keep stock levels optimal.
IT Retail has advanced vendor and purchase order management. The system makes things as easy as possible, automatically updating inventory when receiving product.
Octopos offers vendor and purchase order management in every pricing tier.
Customer Management
Grocery point-of-sale systems should keep a customer's history in order to offer specialized promotions and rewards, while keeping the checkout process seamless.
IT Retail offers a variety of options with customer history - from running unique, personalized promotions to taking actionable insights based on customer data.
Octopos has customer loyalty options, which expands in their higher pricing tiers. Octopos also has AI marketing tools to help generate more sales based on customer data.
Built By Grocery Store Owners
A grocery-specific POS allows you to efficiently manage inventory, streamline transactions, and enhance the customer shopping experience tailored specifically to grocery needs.
While Octopos does not claim to be built by grocery store owners, they do have a grocery-specific solution with most if the features that a grocery POS would need.
Cloud-Based System
Cloud-based software lets you access your store from anywhere, at any time.
You can access Octopos software from any device with an internet connection.
Advanced Reporting Data
Grocery POS systems should have built-in analytical reports to give the user actionable insights on their business, helping them grow in the process.
Every Octopos pricing tier includes advanced analytics, including cost and general profit reports.
Mass Product Import
Mass product imports allows your store to easily onboard a new point-of-sale system and add your inventory through just a few clicks, rather than manually scanning every item.
Octopos does not claim to offer mass product imports in any of their pricing tiers.
Hardware Options
Every grocery store is going to need hardware - from the POS system itself, to scanners and scales. It's important to have the hardware necessary to check out customers efficiently.
Octopos includes the POS system itself and a 2D barcode scanner in every pricing tier. It includes better scanners and scales in its higher pricing tiers - which is why it gets an X in this category.
24/7 Support
When you have an issue with your POS system, you want help as soon as you can get it.
The Octopos support team is available 24/7, every day of the year.
Dedicated Support Manager
It is important for grocery stores - especially within the first several months - to have a dedicated specialist to help if any issues may arise with their system.
Octopos only offers a dedicated support manager for customers that pay for the highest pricing tier.
Vendor and Purchase Orders
Every grocery store has to be able to create and send purchase orders to keep stock levels optimal.
Octopos offers vendor and purchase order management in every pricing tier.
Customer Management
Grocery point-of-sale systems should keep a customer's history in order to offer specialized promotions and rewards, while keeping the checkout process seamless.
Octopos has customer loyalty options, which expands in their higher pricing tiers. Octopos also has AI marketing tools to help generate more sales based on customer data.
IT Retail was designed for grocery stores, by a grocery store owner who understands the challenges of the industry. The following features are tailored to reduce those challenges:
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Easily add new items to your inventory — including local products with unique barcodes — from any device with an internet connection.
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Sync the cost of random weight items like meat and cheese to your deli scale, ensuring that prices printed on the barcode labels are accurate.
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Create and print hundreds of product and shelf labels, so you can stop wasting time price-tagging individual items. And, in case a shelf label falls off, we provide in-aisle price checkers.
Encourage repeat business by rewarding returning customers with a point-based loyalty program — they can rack up points for every product purchased.
