Inventory management might be the most important part of running your grocery store.
Managing stock levels, anticipating customer demand, and minimizing shrinkage require an effective system — without one, you’re leaving money on the table.
Let’s say you run a small organic food store. You’re often busy serving customers, yet your outdated point of sale (POS) system and manual inventory tracking methods are causing financial headaches and operational challenges. Sound familiar? You can turn the tide with modern systems — but change is scary, right?
In this blog, we’ll give you an overview of the current best practices for managing inventory, a glimpse into the most impactful future trends, and practical tips and tools you can use to manage your inventory.
Let’s get started.
A lot is happening in the world of grocery. Changing customer preferences, economic uncertainty, and emerging technologies all have an impact on what grocery stores stock (and how to present it).
While small grocers can’t be expected to account for every single emerging trend, knowing the major ones can help you improve your grocery sales forecasting and decision-making.
Here are some of the biggest grocery store trends to be aware of:
So, what does all of this mean for small grocers? Basically, independent grocery stores need to be more strategic about their inventory planning and management to stand out.
Long story short: An effective and data-driven inventory management process is a must if you want to proactively address customer needs, capitalize on trends, and rise above the competition.
Inventory management refers to how you track goods and products. This includes monitoring perishable and nonperishable food, produce, canned and packaged goods, and various general merchandise for grocery stores.
As a grocery store owner, you have four primary objectives when it comes to inventory management:
Sounds simple, right? But, like anything, inventory management relies on airtight management and everyone pulling in the same direction. Good grocery inventory management helps with buying decisions, manages costs, and keeps customers happy.
Related Read: How To Manage a Grocery Store Effectively: 9 Steps to Success
At first glance, inventory management processes seem pretty tied up in improving day-to-day operations. While this is true, effective (or poor) inventory management also has a major impact on your ability to respond to changing customer demand.
Grocers that rely on manual processes are generally stuck in a reactive loop, restocking shelves and trying not to get blindsided by shifts in demand.
Streamlined inventory processes free up more time for strategic planning and give you an unbiased look at your operations, helping you spot the products, price points, and deals that matter to your customers.
Let’s look at a basic example to show you what we mean.
A grocery store in a popular shopping area finds that sales are steady but underwhelming.
Using their POS system, they see that while sales of staples like milk and eggs stay steady, their selection of fresh pastas and homemade sauces consistently overperforms.
Using their reporting tools, they find that the trend extends to multiple suppliers and that they’re earning a healthy profit margin despite carrying only a small selection. So, they contact their local partners and see what other products they carry. They also look to see what kinds of items people buy together with these top sellers to refine their promotions and store layout.
They also set more aggressive reorder alerts to ensure they don’t run out of these in-demand products.
Not only does modern inventory management help them keep those items in stock, but they might find that these items are differentiating them from other grocery stores — this gives them a profitable opportunity to advertise in those areas and expand their selection.
It’s difficult to improve your inventory management processes if you don’t have a holistic way to view and control the end-to-end process. Until recently, this kind of visibility was reserved for big chains and corporate stores — but not anymore.
Industry-specific point of sale systems give small and independent grocery stores the inventory management tools they need to break free from spreadsheets, stay competitive, and refine their selection, including:
These features help grocery stores save hours and spot important sales trends that would otherwise go unnoticed. A modern inventory management system is also essential for connecting to grocery e-commerce platforms.
A grocery store POS system is a powerful inventory management tool — but like all tools, it’s only useful if you know how to use it.
Here are a few additional tips to improve your inventory management processes:
With a comprehensive view of your store inventory at your fingertips, you can make better decisions and keep your customers happy.
Inventory management is integral to your grocery store’s operations. While large chains use enterprise systems to collect and analyze massive amounts of data, independent grocers have a harder time finding the right solutions.
However, with more affordable, intuitive, and scalable point of sale platforms available, you can now get far greater visibility into your stock levels, purchasing patterns, and sales — without breaking the bank. But what should you look for in a POS system?
IT Retail is proud to work with many independent grocers. Our system is designed to offer everything above, and to give grocery store owners like you the features you need to succeed.
Schedule a demo today with our grocery experts and see for yourself!