IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations.
Excerpt from a longer review
IT Retail supports specialty and international grocers with cloud-based point of sale software, hardware, e-commerce, and payment processing. From the deli scale to the card reader at checkout, one grocery POS system handles it all.
For a limited time, get 75% off* hardware when you switch to IT Retail.
IT Retail helps thousands of specialty and international markets compete with big-box grocery retailers. Our
customers notice faster checkout, smoother inventory management, and more flexibility with our cloud solution.
Ring up the basket, let customers check in with their phone number for rewards, and send them home with a text receipt.
The scanner scale reads barcodes and weighs produce in the same spot, so bananas ring up by the pound right on the sale.
Shoppers follow along on the customer display while your cashier works from the touchscreen, with the running total updating as each item scans.
Customers enter their phone number at checkout to see their loyalty points, and first-timers can get signed up on the spot.
Cards, mobile wallets, EBT, and gift cards all work on the PIN pad, and a text receipt shows the points just earned.
Add a dedicated self-checkout station, or turn an existing register into a customer-facing lane for a lower-cost setup. Shoppers ring up and pay on their own while your cashiers handle the full carts.
Add a dedicated self-checkout station, or turn an existing register into a customer-facing lane for a lower-cost setup. Shoppers ring up and pay on their own while your cashiers handle the full carts.
Build touchscreen QSR menus with free or paid modifiers, and send orders straight to kitchen printers. Turn on tipping at the deli counter and leave it off at your grocery lanes.
Let shoppers split a sale across cash, card, EBT, gift cards, or a house account. IT Retail separates EBT-eligible items on its own, and every tender shows up in your end-of-day reports.
Sell online with e-commerce built into IT Retail, from local pickup and delivery to nationwide shipping. New items, prices, and stock levels sync to your online store automatically.
Follow a delivery from the invoice to the shelf, with costs, prices, and labels updating in the same system along the way.
Take a photo of your paper invoice or upload the PDF, and IT Retail’s AI updates any costs that changed.
Each department has its own target margin, so when a cost changes, IT Retail suggests a new price rounded to the endings you use.
Approved prices go straight to your scales so every label matches the price at the register.
Handheld scanners count what’s on the shelf and log anything damaged. IT Retail adds low-stock items to your next purchase order automatically.
Change the price on the handheld and print the new shelf label right at the shelf.
Use our calculator to see how much your store could save with IT Retail's grocery POS system.

Break down product sales by department and season, and pull gross and net sales for bank reconciliation. Items that fail to scan land on a missing item report, ready to add in one click.

Keep ringing up sales when the internet goes down, and your registers sync once you're back online. Check sales and inventory from any device with the cloud back office.
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Clock employees in and out at the register, and set roles that control who can give discounts or process refunds. Sales reports by cashier show who rang up what on every shift.

Offer tiered or paid memberships with member pricing, and run cumulative promotions that reward regulars over time. Text promotions to your whole customer list to bring them back.

Link your stores into one chain and switch between locations without logging out. Transfer inventory between stores, and see the whole chain in consolidated reports.
IT Retail started in a grocery store. In 1994, a group of grocers couldn't find a POS system that worked the way their stores did, so they designed their own and tested it at their own registers.
More than 30 years later, IT Retail serves independent grocers of all kinds, from single-lane corner stores to international markets with a full butcher counter.
Most POS systems began in restaurants or general retail and added grocery features later. IT Retail has been a grocery POS from day one, built by people who truly understand how a grocery store runs.
Every quote below is word for word, from IT Retail customers on Trustpilot and Capterra and from grocers who shared their story with us.
Ratings as of October 8, 2026
IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations.
Excerpt from a longer review
IT Retail helped us unify key functions for our store like inventory management, employee timekeeping, and deli-scale integration. Our store has become a lot more data-driven.
User friendly system, easy to learn, even employees in their 50's have found the system easy to learn
Excerpt from a longer review
We have used IT Retail for our POS Solution in our grocery stores for many years - Great Product and Service!!
My favorite feature is the simplicity of using it. It's fast to train, easy to train.
excellent service setup very quick we transfer our data from another system very quick
I was skeptical about it, if it would be easy to learn, but it’s a great POS System very easy to learn and understand, and the hardware is great, too.
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My favorite feature is probably the reporting, like the end of day reporting and the tracking, product sales, seeing what products are really selling and what products we can get rid of.
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User friendly, easy to pick, really good support articles and fast phone support with little wait time.
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Great grocery market POS made by grocers knows every single details of the grocery market requirements for over 20 years.
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Our family owns and operates 4 Markets 3k square feet to 43k square feet. We run IT Retail POS in all of our markets.
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I had a live install of new equipment and software, everything was done through the phone. It Retail was there through the whole process.
Excerpt from a longer review
Founded by grocers in 1994, IT Retail is a point of sale system for independent grocery stores, from international markets and butcher shops to corner stores, bodegas, and co-ops. It runs everything from checkout to the back office, with 24/7 support and onboarding included at no extra cost.
In many cases, yes. IT Retail connects to common scanner scales and deli scales. Send us your scale models, and we'll confirm before you switch.
IT Retail accepts cash, checks, credit, debit, mobile and contactless pay, gift cards, EBT, and eWIC.
Not as hard as most grocers expect! Our team brings over your items and customers from your old system and trains your staff before your first day. We'll plan your go-live date around your store's schedule, so you're not switching during your busiest weeks.
Yes. Snap a photo of a paper invoice (even a handwritten one) or upload a PDF, and IT Retail's AI reads the items and costs into your system, then suggests new prices when anything changes.
Yes. The IT Retail back office runs in any web browser, so you can check sales and inventory from your laptop or phone.
Your registers keep ringing up sales, including card payments. Everything syncs once you're back online.
No. Every IT Retail plan includes 24/7 phone support and onboarding at no extra cost, with no long-term contracts or hidden fees. You also get a 30-day money-back guarantee.
Our grocery POS specialists walk you through every step, from setup to your first day. See what IT Retail can do for your store.