Customer Success Stories

We have two stores and have been happily using IT Retail software on both of them since 2005. Support has been very responsive to our needs and the help desk technicians efficiently respond to our inquiries. If and when we open up another store, IT Retail is the only software system we will use.

Excellent support by the team, really an asset to the company, and superb patience in understanding customers' queries. I highly recommend working with IT Retail.

IT Retail's technical support is excellent, its professionals have almost infinite patience and are trained to support the POS implementation and use process. A thousand thanks to their team who have been a great support for Valley Produce Market.

IT Retail and its staff have given our Markets A+ Service over the years. His product knowledge and efficiency is second to none. We are grateful to have an awesome partnership with IT Retail and their great support staff.

Great experience with IT Retail & and thank you Rick for the exceptional service. After being a customer (prisoner) of another POS brand for years, I had little hope that there was a solution out there for us. But not anymore! IT Retail and their staff have been there 100% answering the phone, email text, and answering my phone calls by name. I couldn't speak higher of them and their product. 

IT Retail allows me to better run my store with a reliable front-end system and a back-end system that can provide me with the information I need to make timely decisions. Every issue has been addressed and resolved quickly by their friendly support staff. IT Retail offers so much it is hard to learn all the features.