E-Commerce for Grocers

“Our focus is on our customers and making sure they have a great experience throughout the entire shopping process. Local Express is instrumental in not only creating the best face of Seafood City online but also optimizing the backend eCommerce operations and synchronizing with our POS and other systems so every shopping trip is as close to perfect for the customer as possible…”

“Mercato was able to get our 50,000+ products online in just 24 hours. We are so fortunate to be able to help our customers across 11 store locations get the essential foods that they need during this hectic time.”

When it comes to finding a simple yet dynamic e-commerce solution we have been continuously impressed with Freshop’s digital platform. From learning best practices, training for personal shoppers, and ensuring a seamless customer experience to helping find a third-party delivery solution we have been able to grow our e-commerce platform every step of the way. With the current retail landscape, all independent grocers no matter how big or small need an online solution and we feel Freshop has offered us the ability not only to compete but stand out as one of the best online grocers in our market!

“Pleasure to work with”
Overall: In July 2015, we decided that the time was ripe for Seasons to establish an eCommerce site for our growing chain of supermarkets. After much research and inquiry with regards to several providers including comparing products offered as well as service options and capabilities, we chose My Cloud Grocer to build and maintain our site. Although My Cloud Grocer was not the least expensive solution at that time, we have made our decision to partner with them. Our decision was based on the feedback we received from their other clients as well as their team’s ability to demonstrate very strong technical skills and thorough knowledge of the retail grocery industry. We met with store managers that were current customers of My Cloud Grocer and hear many favorable reviews. We have not been disappointed. Their team is a pleasure and easy to work with. They didn’t only build our website to correctly represent our brand and made sure that every item has a good image, My Cloud Grocer photographers visit our stores periodically to photograph every new product. They also provide valuable input on our marketing strategies and send weekly digital circulars on our behalf. We are constantly receiving compliments on the ease of use and the ultra-fast loading speed of our website. The Shop-by-Recipe feature is very popular among our customers. We have a competitor nearby who chose another service provider for their eCommerce. We see ourselves and constantly hear from our customers that we offer a much better online shopping experience than our competitors. It is also worth mentioning that when issues come up, My Cloud Grocer’s team is on top of their game and handles every situation professionally and expeditiously.