Both can ring up groceries — but one was built from the ground up for grocery, and the other was designed as a general-purpose system that happens to serve retail.
Here's a breakdown of pricing, features, and what real grocery store owners experience with each.
Last updated: February 2026
Clover is backed by payment giant Fiserv and known for polished hardware, a large app marketplace, and broad payment processing. It works across restaurants, retail, and services — but grocery-specific features like scale integration, self-checkout, and wholesaler connections require third-party apps or workarounds.
IT Retail was built by grocers who got tired of retrofitting generic systems to handle by-weight items, EBT payments, and multi-lane checkout. Scale integration, custom label printing, and grocery e-commerce come standard — not as add-ons. We've been in the grocery POS space since 1993.
Clover uses proprietary hardware — you can't bring your own. Devices range from $199 (Clover Go mobile reader) to $3,499 (Clover Kiosk), with the Station Solo at $1,799 and Station Duo at $1,899. Pricing varies by reseller, and leasing options are available. If you leave Clover, the hardware doesn't come with you.
Clover offers three tiers: Starter (free, but limited), Essentials at $29.95/mo with core retail features, and Growth at $84.95/mo with advanced reporting and loyalty. Additional staff logins cost ~$15/mo each. Most grocery operations will need the Growth plan for adequate inventory and reporting features.
In-person rates run 2.3%–2.6% + $0.10 per transaction; keyed-in transactions are 3.5% + $0.10. Clover requires a 36-month processing contract with Fiserv — you can't bring your own processor. Early termination fees may apply.
IT Retail includes hardware bundles with Growth and Premium plans, starting at $99/mo. Starter is software-only — bring your own compatible hardware. All Growth/Premium hardware comes with a 2-year warranty. Additional peripherals are available: scanner scales, label-printing scales, mobile label printers, and presentation scanners.
Three tiers starting at $49/mo, no long-term contracts, 30-day money-back guarantee. All plans include 24/7 support and unlimited training. Higher tiers add features like customer loyalty, advanced inventory, multi-store support, and e-commerce integrations.
Integrated payment processing is included on all plans. Accepted payment types: EMV chip, debit, EBT (food and cash), gift cards, checks, and contactless (Apple Pay, Google Pay, NFC). Store-and-forward processing keeps you running during internet outages. Rates are custom-quoted.
Clover's entry price looks attractive — $29.95/mo for Essentials. But most grocery stores need features that push the real cost much higher:
A realistic Clover setup for grocery: $250+/mo — before processing fees, hardware, and additional staff logins. You're also tied into a 36-month contract.
IT Retail: $49–$99/mo with scales, EBT, eWIC, loyalty, e-commerce, self-checkout, and 24/7 support included. No add-on apps required.
Get the full scoop on how IT Retail's pricing, features, and support stack up against Clover's offerings.
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Self-checkout kiosks provide shoppers with speed and convenience while keeping checkout lines as short as possible.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
Migrating to a new POS means moving thousands of SKUs, configuring departments, and training staff. How much of that your new provider handles for you can make or break the switch.
Getting locked into a multi-year contract limits your flexibility and can cost you if the system isn't the right fit.
An integrated app store lets you easily add new features and functions to your POS system.
A low stock alert is a timely reminder to restock a popular product before it runs out.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
A custom product menu eliminates the clunky search process and makes it easy for cashiers to ring up non-scannable items like produce or quick-service meals.
Label printing is an essential grocery POS feature for keeping items organized and fresh.
Deli scale integration is a must-have if your grocery store sells produce, meats, cheeses, or bulk items like granola by weight.
The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.
Accepting eWIC can expand your customer base and make it convenient for eWIC recipients to shop with you.
Inventory shrinkage costs grocery stores thousands each year. The right tools help you catch it early.
Especially in a high-volume setting like a grocery store, payment processing fees can add up to a huge line item in your budget. Fortunately, dual pricing lets you save on these costs by offering special discounts to customers using cash.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
A grocery POS system that integrates directly with wholesalers can save you 10+ hours every week. Instead of manually checking your wholesaler’s prices and inventory availability, your POS system will automatically update to give you an accurate overview of your options.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
Managing staff schedules, permissions, and performance from your POS saves time and reduces errors.
Self-checkout kiosks provide shoppers with speed and convenience while keeping checkout lines as short as possible.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
Migrating to a new POS means moving thousands of SKUs, configuring departments, and training staff. How much of that your new provider handles for you can make or break the switch.
Getting locked into a multi-year contract limits your flexibility and can cost you if the system isn't the right fit.
An integrated app store lets you easily add new features and functions to your POS system.
A low stock alert is a timely reminder to restock a popular product before it runs out.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
A custom product menu eliminates the clunky search process and makes it easy for cashiers to ring up non-scannable items like produce or quick-service meals.
Label printing is an essential grocery POS feature for keeping items organized and fresh.
Deli scale integration is a must-have if your grocery store sells produce, meats, cheeses, or bulk items like granola by weight.
The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.
Accepting eWIC can expand your customer base and make it convenient for eWIC recipients to shop with you.
Inventory shrinkage costs grocery stores thousands each year. The right tools help you catch it early.
Especially in a high-volume setting like a grocery store, payment processing fees can add up to a huge line item in your budget. Fortunately, dual pricing lets you save on these costs by offering special discounts to customers using cash.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
A grocery POS system that integrates directly with wholesalers can save you 10+ hours every week. Instead of manually checking your wholesaler’s prices and inventory availability, your POS system will automatically update to give you an accurate overview of your options.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
Managing staff schedules, permissions, and performance from your POS saves time and reduces errors.
IT Retail includes AI-powered tools designed to cut down on two of the most tedious tasks in running a grocery store.
Smart invoice import: Snap a photo of a paper invoice or upload a PDF, and IT Retail digitizes it automatically. No manual data entry — even handwritten invoices. A game-changer for stores that work with small vendors who aren't on EDI.
Smart missing item suggestions: When a product doesn't scan at checkout, IT Retail logs it, matches the UPC against a database of 1M+ products, and suggests the correct name, department, and pricing. Add it to your system in one click.
Clover doesn't currently offer either of these features.
Owners generally praise Clover's hardware design and ease of initial setup. The system looks professional, and the interface is intuitive for basic retail operations. However, grocery-specific reviewers consistently flag the same issues: high processing fees that eat into thin grocery margins, limited customization for grocery workflows, and support quality that varies depending on which reseller sold the system.
Common complaints include unexpected fees, difficulty exiting 36-month contracts, and connectivity issues that cause downtime during busy periods.
IT Retail currently has a 4.7 rating on Trustpilot.
Owners highlight the grocery-specific feature set as the primary reason they chose the system — scale integration, EBT handling, and inventory management that actually understands perishables.
The most common positive theme: "It does what grocery stores actually need without requiring a bunch of third-party apps." The most common concern: the system requires its integrated processor (you can't bring your own).
Clover's support experience depends heavily on your reseller. Clover itself provides an online help center, video tutorials, and phone support — but many grocery owners report that their first line of support is the reseller who sold them the system. This creates inconsistency: Some resellers offer excellent local support, others are hard to reach after the sale.
Onboarding is largely self-service. You set up your menu, import inventory, and configure your system using Clover's dashboard. For grocery stores with thousands of SKUs, this can be a significant time investment.
IT Retail includes guided onboarding on all plans. We help import your inventory, configure your system, and train your staff. Support is 24/7 by phone, handled by their in-house team (not outsourced to resellers).
Unlimited training is included, which matters in grocery stores where staff turnover is high and new employees need to learn scale-based checkout, EBT processing, and department-specific workflows.
Onsite hardware installation is available as a paid add-on. Comprehensive video tutorials and training materials are also available.
Clover is a capable general-purpose POS that can serve grocery stores, especially smaller operations with straightforward needs.
IT Retail is a grocery-first system built by people who've run grocery stores — and it shows in the feature set, the support model, and the pricing structure.
Comparison pages can only tell you so much. The best way to know if a POS system works for your store is to see it handle your products, your workflow, your day-to-day.
Clover's built-in payment processing does not support EBT or eWIC transactions. To accept EBT at a Clover terminal, you'd need a separate, standalone EBT terminal alongside your Clover system. IT Retail includes integrated EBT and eWIC processing on all plans — no extra hardware needed.
Clover offers basic label printing and some scale compatibility through third-party apps, but it wasn't designed for grocery workflows. Features like deli scale integration, by-weight pricing, and custom produce labels require workarounds. IT Retail includes native scale integration, label printing (including printing scales), and by-weight item handling as standard features.
Clover hardware ranges from $199 (Clover Go) to $1,899 (Station Duo), with software from free (limited) to $74.95/month. Processing rates are 2.3%-2.6% + $0.10 per transaction. IT Retail bundles hardware with Growth and Premium plans starting at $99/month, with software starting at $49/month and custom processing rates. IT Retail also offers a 30-day money-back guarantee with no long-term contracts.
Clover does not offer native wholesaler integration. IT Retail connects directly with major wholesalers, automatically syncing inventory costs and quantities — which can save grocery store owners 10+ hours per week on manual ordering and inventory updates.
No. Clover requires proprietary hardware — you cannot bring your own devices. IT Retail's Starter plan is software-only (bring your own hardware), while Growth and Premium plans include hardware bundles with a 2-year warranty.
Clover does not offer grocery self-checkout. IT Retail includes grocery-specific self-checkout solutions starting at under $5,000, designed for high-volume grocery environments.