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IT Retail vs. Clover

Which is the best grocery POS for your store?

Both can ring up groceries — but one was built from the ground up for grocery, and the other was designed as a general-purpose system that happens to serve retail.

Here's a breakdown of pricing, features, and what real grocery store owners experience with each.

Last updated: February 2026

At a glance:
Clover vs. IT Retail

General-purpose retail POS backed by Fiserv

Clover

Clover is backed by payment giant Fiserv and known for polished hardware, a large app marketplace, and broad payment processing. It works across restaurants, retail, and services — but grocery-specific features like scale integration, self-checkout, and wholesaler connections require third-party apps or workarounds.

Purpose-built grocery POS, designed by grocers

IT Retail

IT Retail was built by grocers who got tired of retrofitting generic systems to handle by-weight items, EBT payments, and multi-lane checkout. Scale integration, custom label printing, and grocery e-commerce come standard — not as add-ons. We've been in the grocery POS space since 1993.

Clover: Pricing

Hardware

Clover uses proprietary hardware — you can't bring your own. Devices range from $199 (Clover Go mobile reader) to $3,499 (Clover Kiosk), with the Station Solo at $1,799 and Station Duo at $1,899. Pricing varies by reseller, and leasing options are available. If you leave Clover, the hardware doesn't come with you.

Software

Clover offers three tiers: Starter (free, but limited), Essentials at $29.95/mo with core retail features, and Growth at $84.95/mo with advanced reporting and loyalty. Additional staff logins cost ~$15/mo each. Most grocery operations will need the Growth plan for adequate inventory and reporting features.

Payment processing

In-person rates run 2.3%–2.6% + $0.10 per transaction; keyed-in transactions are 3.5% + $0.10. Clover requires a 36-month processing contract with Fiserv — you can't bring your own processor. Early termination fees may apply.

IT Retail: Pricing

Hardware

IT Retail includes hardware bundles with Growth and Premium plans, starting at $99/mo. Starter is software-only — bring your own compatible hardware. All Growth/Premium hardware comes with a 2-year warranty. Additional peripherals are available: scanner scales, label-printing scales, mobile label printers, and presentation scanners.

Software

Three tiers starting at $49/mo, no long-term contracts, 30-day money-back guarantee. All plans include 24/7 support and unlimited training. Higher tiers add features like customer loyalty, advanced inventory, multi-store support, and e-commerce integrations.

Payment processing

Integrated payment processing is included on all plans. Accepted payment types: EMV chip, debit, EBT (food and cash), gift cards, checks, and contactless (Apple Pay, Google Pay, NFC). Store-and-forward processing keeps you running during internet outages. Rates are custom-quoted.

grocery pos setup

What a grocery store actaully pays

Clover's entry price looks attractive — $29.95/mo for Essentials. But most grocery stores need features that push the real cost much higher:

  • Growth plan (for inventory & loyalty): $84.95/mo
  • Loyalty app: ~$45/mo
  • Scale integration: third-party app (varies)
  • eWIC support: third-party solution (varies)
  • E-commerce (SKU IQ or similar): $109–$399/mo

A realistic Clover setup for grocery: $250+/mo — before processing fees, hardware, and additional staff logins. You're also tied into a 36-month contract.

IT Retail: $49–$99/mo with scales, EBT, eWIC, loyalty, e-commerce, self-checkout, and 24/7 support included. No add-on apps required.

IT Retail vs. Clover:
Side-by-side comparison

Get the full scoop on how IT Retail's pricing, features, and support stack up against Clover's offerings. 

* Please contact us if this page contains inaccuracies or needs an update. 

Clover
IT Retail
Features
Grocery self-checkout

Self-checkout kiosks provide shoppers with speed and convenience while keeping checkout lines as short as possible.

No
Yes
Cloud-based system

A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.

Yes
Yes
Free inventory import & setup

Migrating to a new POS means moving thousands of SKUs, configuring departments, and training staff. How much of that your new provider handles for you can make or break the switch.

No
Yes
No long-term contracts

Getting locked into a multi-year contract limits your flexibility and can cost you if the system isn't the right fit.

No
Yes
App store integration

An integrated app store lets you easily add new features and functions to your POS system.

Yes
No
Low stock alerts

A low stock alert is a timely reminder to restock a popular product before it runs out.

Yes
Yes
Advanced reporting

Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.

Yes
Yes
Custom product menu

A custom product menu eliminates the clunky search process and makes it easy for cashiers to ring up non-scannable items like produce or quick-service meals.

Yes
Yes
Label printing

Label printing is an essential grocery POS feature for keeping items organized and fresh.

Yes
Yes
Deli scale integration

Deli scale integration is a must-have if your grocery store sells produce, meats, cheeses, or bulk items like granola by weight.

Yes
Yes
Grocery e-commerce

The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.

No
Yes
eWIC integration

Accepting eWIC can expand your customer base and make it convenient for eWIC recipients to shop with you.

No
Yes
Shrinkage management

Inventory shrinkage costs grocery stores thousands each year. The right tools help you catch it early.

Yes
Yes
Dual pricing

Especially in a high-volume setting like a grocery store, payment processing fees can add up to a huge line item in your budget. Fortunately, dual pricing lets you save on these costs by offering special discounts to customers using cash.

No
Yes
Mobile POS

A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.

Yes
No
Wholesaler integration

A grocery POS system that integrates directly with wholesalers can save you 10+ hours every week. Instead of manually checking your wholesaler’s prices and inventory availability, your POS system will automatically update to give you an accurate overview of your options.

No
Yes
Built-in customer loyalty

Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.

Yes
Yes
Employee management

Managing staff schedules, permissions, and performance from your POS saves time and reduces errors.

Yes
Yes
Clover
IT Retail
Features
Grocery self-checkout

Self-checkout kiosks provide shoppers with speed and convenience while keeping checkout lines as short as possible.

No
Yes
Cloud-based system

A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.

Yes
Yes
Free inventory import & setup

Migrating to a new POS means moving thousands of SKUs, configuring departments, and training staff. How much of that your new provider handles for you can make or break the switch.

No
Yes
No long-term contracts

Getting locked into a multi-year contract limits your flexibility and can cost you if the system isn't the right fit.

No
Yes
App store integration

An integrated app store lets you easily add new features and functions to your POS system.

Yes
No
Low stock alerts

A low stock alert is a timely reminder to restock a popular product before it runs out.

Yes
Yes
Advanced reporting

Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.

Yes
Yes
Custom product menu

A custom product menu eliminates the clunky search process and makes it easy for cashiers to ring up non-scannable items like produce or quick-service meals.

Yes
Yes
Label printing

Label printing is an essential grocery POS feature for keeping items organized and fresh.

Yes
Yes
Deli scale integration

Deli scale integration is a must-have if your grocery store sells produce, meats, cheeses, or bulk items like granola by weight.

Yes
Yes
Grocery e-commerce

The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.

No
Yes
eWIC integration

Accepting eWIC can expand your customer base and make it convenient for eWIC recipients to shop with you.

No
Yes
Shrinkage management

Inventory shrinkage costs grocery stores thousands each year. The right tools help you catch it early.

Yes
Yes
Dual pricing

Especially in a high-volume setting like a grocery store, payment processing fees can add up to a huge line item in your budget. Fortunately, dual pricing lets you save on these costs by offering special discounts to customers using cash.

No
Yes
Mobile POS

A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.

Yes
No
Wholesaler integration

A grocery POS system that integrates directly with wholesalers can save you 10+ hours every week. Instead of manually checking your wholesaler’s prices and inventory availability, your POS system will automatically update to give you an accurate overview of your options.

No
Yes
Built-in customer loyalty

Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.

Yes
Yes
Employee management

Managing staff schedules, permissions, and performance from your POS saves time and reduces errors.

Yes
Yes
Simple reward

AI-powered productivity tools

IT Retail includes AI-powered tools designed to cut down on two of the most tedious tasks in running a grocery store.

Smart invoice import: Snap a photo of a paper invoice or upload a PDF, and IT Retail digitizes it automatically. No manual data entry — even handwritten invoices. A game-changer for stores that work with small vendors who aren't on EDI.

Smart missing item suggestions: When a product doesn't scan at checkout, IT Retail logs it, matches the UPC against a database of 1M+ products, and suggests the correct name, department, and pricing. Add it to your system in one click.

Clover doesn't currently offer either of these features.

What do grocery store owners say?

Clover reviews

Clover POS currently has a 2.4 rating on Trustpilot.
 

Owners generally praise Clover's hardware design and ease of initial setup. The system looks professional, and the interface is intuitive for basic retail operations. However, grocery-specific reviewers consistently flag the same issues: high processing fees that eat into thin grocery margins, limited customization for grocery workflows, and support quality that varies depending on which reseller sold the system.

Common complaints include unexpected fees, difficulty exiting 36-month contracts, and connectivity issues that cause downtime during busy periods.

IT Retail reviews

IT Retail currently has a 4.7 rating on Trustpilot.

Owners highlight the grocery-specific feature set as the primary reason they chose the system — scale integration, EBT handling, and inventory management that actually understands perishables.

The most common positive theme: "It does what grocery stores actually need without requiring a bunch of third-party apps." The most common concern: the system requires its integrated processor (you can't bring your own).

Onboarding & support:
Clover vs. IT Retail

Point

Clover

Clover's support experience depends heavily on your reseller. Clover itself provides an online help center, video tutorials, and phone support — but many grocery owners report that their first line of support is the reseller who sold them the system. This creates inconsistency: Some resellers offer excellent local support, others are hard to reach after the sale.

Onboarding is largely self-service. You set up your menu, import inventory, and configure your system using Clover's dashboard. For grocery stores with thousands of SKUs, this can be a significant time investment.

IT Retail

IT Retail includes guided onboarding on all plans. We help import your inventory, configure your system, and train your staff. Support is 24/7 by phone, handled by their in-house team (not outsourced to resellers).

Unlimited training is included, which matters in grocery stores where staff turnover is high and new employees need to learn scale-based checkout, EBT processing, and department-specific workflows.

Onsite hardware installation is available as a paid add-on. Comprehensive video tutorials and training materials are also available.

Indian Grocery QSR Features

Which POS system is right for your store?

Clover is a capable general-purpose POS that can serve grocery stores, especially smaller operations with straightforward needs.
IT Retail is a grocery-first system built by people who've run grocery stores — and it shows in the feature set, the support model, and the pricing structure.

ITRetail-updated-header-logo

Consider IT Retail if:

  • Grocery retail is your core business, and you need purpose-built tools from day one
  • You rely on EBT, scale-based pricing, and grocery-specific workflows daily
  • You want inventory, reporting, and pricing tools designed for grocery — not adapted from restaurant or general retail templates
  • You need self-checkout, grocery e-commerce, or wholesaler integration without third-party workarounds 

Consider Clover if:

  • Want an all-in-one system with polished, modern hardware
  • Run a store that mixes retail categories (grocery + prepared foods + general merchandise)
  • Prefer an app-marketplace approach where you add features as needed
  • Process mostly card-based transactions and want broad payment acceptance

 

clover-1
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Ready to see it in action?

Comparison pages can only tell you so much. The best way to know if a POS system works for your store is to see it handle your products, your workflow, your day-to-day.

Frequently asked
questions

Does Clover accept EBT payments?

Clover's built-in payment processing does not support EBT or eWIC transactions. To accept EBT at a Clover terminal, you'd need a separate, standalone EBT terminal alongside your Clover system. IT Retail includes integrated EBT and eWIC processing on all plans — no extra hardware needed.

Can Clover handle grocery-specific features like scale integration and label printing?

Clover offers basic label printing and some scale compatibility through third-party apps, but it wasn't designed for grocery workflows. Features like deli scale integration, by-weight pricing, and custom produce labels require workarounds. IT Retail includes native scale integration, label printing (including printing scales), and by-weight item handling as standard features.

How much does Clover cost vs. IT Retail for a grocery store?

Clover hardware ranges from $199 (Clover Go) to $1,899 (Station Duo), with software from free (limited) to $74.95/month. Processing rates are 2.3%-2.6% + $0.10 per transaction. IT Retail bundles hardware with Growth and Premium plans starting at $99/month, with software starting at $49/month and custom processing rates. IT Retail also offers a 30-day money-back guarantee with no long-term contracts.

Does IT Retail work with wholesalers like Clover does?

Clover does not offer native wholesaler integration. IT Retail connects directly with major wholesalers, automatically syncing inventory costs and quantities — which can save grocery store owners 10+ hours per week on manual ordering and inventory updates.

Can I use my own hardware with Clover?

No. Clover requires proprietary hardware — you cannot bring your own devices. IT Retail's Starter plan is software-only (bring your own hardware), while Growth and Premium plans include hardware bundles with a 2-year warranty.

Which system is better for self-checkout?

Clover does not offer grocery self-checkout. IT Retail includes grocery-specific self-checkout solutions starting at under $5,000, designed for high-volume grocery environments.