Which is best for your grocery store?
Feeling torn between Toast and IT Retail? We can help!
Discover the differences in their pricing, features, and support — and decide which solution is the best fit for your grocery store.
Feeling torn between Toast and IT Retail? We can help!
Discover the differences in their pricing, features, and support — and decide which solution is the best fit for your grocery store.
Get the full scoop on how IT Retail's pricing, features, and support stack up against Toast's offerings.
This feature is fully suitable and supported for grocery stores.
This feature is limited. It may not work well for grocery stores, it might require extra investment,
or the provider doesn’t fully support it.
This feature is unavailable or requires investment in a separate tool.
* Please contact us if this page contains inaccuracies or needs an update.
A well-equipped checkout counter starts with a touchscreen PC, barcode scanner, receipt printer, cash drawer, and payment device.
Most POS providers offer a tiered pricing structure for software with basic features included in the lowest cost option and more advanced features included in the higher cost option.
Self-checkout is an essential option for growing grocery stores, allowing you to process more transactions in less time and keep checkout lines as short as possible.
Being tied to a long contract doesn't allow for flexibility. If you're not happy with your POS system, you'll struggle to switch once you're locked in.
Choosing one solution for your POS and payment processing needs is almost always the best choice. Relying on one provider ensures speed, convenience, and enhanced security.
Accepting Electronic Benefits Transfer (EBT) payments expands your reach, allowing more customers to shop at your grocery store.
Importing your inventory records is one of the hardest parts of migrating to a new POS system — especially if your grocery store carries a wide range of products.
When technical issues arise, you want help as fast as possible to get your grocery store up and running again.
Access to free training resources can help you resolve problems and find quick answers to questions.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
POS systems with an open API can be easily customized to fit your needs, letting you connect third-party software solutions for e-commerce, accounting, and marketing.
Automating the purchase order and receiving processes can save you time and prevent costly stockouts.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.
Offering subscription-based sales for weekly produce boxes or custom meal plans can help you earn customer loyalty and generate repeat business, but you need a system that can handle automatic billing, tracking, and order fulfillment.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
Selling by weight means your POS must support fast, precise weight-based pricing for meat, deli, and produce items.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
With QSR functionality, grocers can add made-to-order meals — like sandwiches or salads — supported by quick order entry, kitchen printing, item modifiers, and bundled pricing.
A well-equipped checkout counter starts with a touchscreen PC, barcode scanner, receipt printer, cash drawer, and payment device.
Most POS providers offer a tiered pricing structure for software with basic features included in the lowest cost option and more advanced features included in the higher cost option.
Self-checkout is an essential option for growing grocery stores, allowing you to process more transactions in less time and keep checkout lines as short as possible.
Being tied to a long contract doesn't allow for flexibility. If you're not happy with your POS system, you'll struggle to switch once you're locked in.
Choosing one solution for your POS and payment processing needs is almost always the best choice. Relying on one provider ensures speed, convenience, and enhanced security.
Accepting Electronic Benefits Transfer (EBT) payments expands your reach, allowing more customers to shop at your grocery store.
Importing your inventory records is one of the hardest parts of migrating to a new POS system — especially if your grocery store carries a wide range of products.
When technical issues arise, you want help as fast as possible to get your grocery store up and running again.
Access to free training resources can help you resolve problems and find quick answers to questions.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
POS systems with an open API can be easily customized to fit your needs, letting you connect third-party software solutions for e-commerce, accounting, and marketing.
Automating the purchase order and receiving processes can save you time and prevent costly stockouts.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
The online grocery boom is here to stay, and your POS system should help you capitalize on this growing trend.
Offering subscription-based sales for weekly produce boxes or custom meal plans can help you earn customer loyalty and generate repeat business, but you need a system that can handle automatic billing, tracking, and order fulfillment.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
Selling by weight means your POS must support fast, precise weight-based pricing for meat, deli, and produce items.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
With QSR functionality, grocers can add made-to-order meals — like sandwiches or salads — supported by quick order entry, kitchen printing, item modifiers, and bundled pricing.
Get the full scoop on how IT Retail's pricing, features, and support stack up against Toast's offerings.
This feature is fully suitable and supported for grocery stores.
This feature is limited. It may not work well for grocery stores, it might require extra investment,
or the provider doesn’t fully support it.
This feature is unavailable or requires investment in a separate tool.
* Please contact us if this page contains inaccuracies or needs an update.
A well-equipped checkout counter starts with a touchscreen PC, barcode scanner, receipt printer, cash drawer, and payment device.
Toast's best hardware options are self-service kiosks and handheld devices, which work best for restaurants. Their software integrates with select scales, but Toast doesn't offer fully-supported deli and scanner scales.
We provide VESA-mounted grocery hardware that integrates directly into your check stand — touchscreen PC, customer display, PIN pad, and scanner scales. This creates the traditional, ergonomic checkout layout built for speed that grocery stores require.
Most POS providers offer a tiered pricing structure for software with basic features included in the lowest cost option and more advanced features included in the higher cost option.
Toast's retail software options start at $90/month. To access advanced features, such as customer loyalty, gift cards, email marketing, online ordering, and payroll management, you'll have to pay hundreds of dollars in additional monthly fees.
We offer custom options to meet a variety of budgets. Pricing will depend on your store’s size, sales volume, and specific feature needs. IT Retail starts at $49 per month per lane.
Self-checkout is an essential option for growing grocery stores, allowing you to process more transactions in less time and keep checkout lines as short as possible.
Toast offers a self-ordering kiosk designed for restaurants, but doesn't provide self-checkout stations for grocery stores.
You can get started with IT Retail’s grocery-specific self-checkout solutions for less than $5000.
Being tied to a long contract doesn't allow for flexibility. If you're not happy with your POS system, you'll struggle to switch once you're locked in.
Toast requires a minimum 12-month contract. The contract is binding and does not allow cancellation at any time.
IT Retail does not require a long-term contract. You can cancel your service at any time.
Choosing one solution for your POS and payment processing needs is almost always the best choice. Relying on one provider ensures speed, convenience, and enhanced security.
You can access flexible payment processing rates with Toast, including an interchange plus pricing model.
IT Retail offers a fully integrated payment processing solution. We offer custom processing rates to meet all grocery stores ' budgets.
Accepting Electronic Benefits Transfer (EBT) payments expands your reach, allowing more customers to shop at your grocery store.
With IT Retail, you have the option to accept EBT payments alongside credit cards, debit cards, and contactless pay methods.
Importing your inventory records is one of the hardest parts of migrating to a new POS system — especially if your grocery store carries a wide range of products.
Toast’s support team will import your inventory records as part of the onboarding process, but only for an additional fee.
IT Retail includes inventory imports as part of our standard onboarding process at no additional cost.
When technical issues arise, you want help as fast as possible to get your grocery store up and running again.
Toast offers 24/7 support across multiple channels, but many small business owners have complained on review sites and online forums about long wait times and delays.
IT Retail also offers 24/7 support at no additional cost.
Access to free training resources can help you resolve problems and find quick answers to questions.
Toast's resource library includes lessons, videos, and other resources to help you learn about your new POS system.
With IT Retail, you’ll connect with a dedicated Customer Success representative who will spend as much time as needed helping you set up your new POS system and be your go-to during the onboarding process and beyond. Plus, you’ll have access to our comprehensive knowledge base and free training videos.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
Access Toast's software from any internet-connected device. They also offer an offline mode so you can continue making sales during an internet outage.
IT Retail’s software is also fully cloud-based, letting you track your inventory changes and sales trends from anywhere.
POS systems with an open API can be easily customized to fit your needs, letting you connect third-party software solutions for e-commerce, accounting, and marketing.
IT Retail offers a fully open API, making it easy to connect your POS with existing e-commerce, accounting, and email or SMS marketing tools.
Automating the purchase order and receiving processes can save you time and prevent costly stockouts.
Toast can automatically create purchase orders and send them to vendors, but this functionality comes at an additional cost and is primarily built for restaurant suppliers.
IT Retail helps you flag low-stock items and create purchase orders directly in the system, though the process still requires manual review and approval.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
IT Retail includes a comprehensive, customizable reporting suite in all our software subscriptions.
Toast supports online ordering for customer pickup, though the system was built primarily for restaurant-style, made-to-order meals.
IT Retail offers flexible e-commerce integrations that let you choose which online grocery platform to use. From there, you can seamlessly manage your online and in-store operations.
Offering subscription-based sales for weekly produce boxes or custom meal plans can help you earn customer loyalty and generate repeat business, but you need a system that can handle automatic billing, tracking, and order fulfillment.
Subscriptions can be managed through third-party tools or manual processes, but Toast doesn’t offer built-in subscription functionality.
With IT Retail, subscriptions are handled natively. The system manages recurring payments, customer details, and renewals without relying on third-party tools.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
Toast’s software works on an iPad, which you can carry with you throughout the store and beyond. However, remember the POS is best for restaurants.
IT Retail’s software works best on a PC, so we’ve awarded Toast the point in this category.
Selling by weight means your POS must support fast, precise weight-based pricing for meat, deli, and produce items.
Toast doesn’t fully support commercial deli or scanner scales, which means weight-based sales often require additional steps or workarounds.
With IT Retail, weight-based sales are easy to manage using deli scales with printers and dependable scanner scale integrations.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
Toast offers a feature-rich loyalty program with flexible rewards and integrated marketing, but it comes at an additional cost.
IT Retail also offers a built-in loyalty program that lets shoppers earn points and unlock rewards with every purchase.
With QSR functionality, grocers can add made-to-order meals — like sandwiches or salads — supported by quick order entry, kitchen printing, item modifiers, and bundled pricing.
Toast provides all the tools needed to manage menus, process orders, and run kitchen workflows, plus optional kiosks for customer self-ordering.
IT Retail offers minimal QSR functionality. You can take orders, modify items, and connect your POS system to a kitchen printer.
A well-equipped checkout counter starts with a touchscreen PC, barcode scanner, receipt printer, cash drawer, and payment device.
Toast's best hardware options are self-service kiosks and handheld devices, which work best for restaurants. Their software integrates with select scales, but Toast doesn't offer fully-supported deli and scanner scales.
Most POS providers offer a tiered pricing structure for software with basic features included in the lowest cost option and more advanced features included in the higher cost option.
Toast's retail software options start at $90/month. To access advanced features, such as customer loyalty, gift cards, email marketing, online ordering, and payroll management, you'll have to pay hundreds of dollars in additional monthly fees.
Self-checkout is an essential option for growing grocery stores, allowing you to process more transactions in less time and keep checkout lines as short as possible.
Toast offers a self-ordering kiosk designed for restaurants, but doesn't provide self-checkout stations for grocery stores.
Being tied to a long contract doesn't allow for flexibility. If you're not happy with your POS system, you'll struggle to switch once you're locked in.
Toast requires a minimum 12-month contract. The contract is binding and does not allow cancellation at any time.
Choosing one solution for your POS and payment processing needs is almost always the best choice. Relying on one provider ensures speed, convenience, and enhanced security.
You can access flexible payment processing rates with Toast, including an interchange plus pricing model.
Accepting Electronic Benefits Transfer (EBT) payments expands your reach, allowing more customers to shop at your grocery store.
Importing your inventory records is one of the hardest parts of migrating to a new POS system — especially if your grocery store carries a wide range of products.
Toast’s support team will import your inventory records as part of the onboarding process, but only for an additional fee.
When technical issues arise, you want help as fast as possible to get your grocery store up and running again.
Toast offers 24/7 support across multiple channels, but many small business owners have complained on review sites and online forums about long wait times and delays.
Access to free training resources can help you resolve problems and find quick answers to questions.
Toast's resource library includes lessons, videos, and other resources to help you learn about your new POS system.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
Access Toast's software from any internet-connected device. They also offer an offline mode so you can continue making sales during an internet outage.
POS systems with an open API can be easily customized to fit your needs, letting you connect third-party software solutions for e-commerce, accounting, and marketing.
Automating the purchase order and receiving processes can save you time and prevent costly stockouts.
Toast can automatically create purchase orders and send them to vendors, but this functionality comes at an additional cost and is primarily built for restaurant suppliers.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
Toast supports online ordering for customer pickup, though the system was built primarily for restaurant-style, made-to-order meals.
Offering subscription-based sales for weekly produce boxes or custom meal plans can help you earn customer loyalty and generate repeat business, but you need a system that can handle automatic billing, tracking, and order fulfillment.
Subscriptions can be managed through third-party tools or manual processes, but Toast doesn’t offer built-in subscription functionality.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
Toast’s software works on an iPad, which you can carry with you throughout the store and beyond. However, remember the POS is best for restaurants.
Selling by weight means your POS must support fast, precise weight-based pricing for meat, deli, and produce items.
Toast doesn’t fully support commercial deli or scanner scales, which means weight-based sales often require additional steps or workarounds.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
Toast offers a feature-rich loyalty program with flexible rewards and integrated marketing, but it comes at an additional cost.
With QSR functionality, grocers can add made-to-order meals — like sandwiches or salads — supported by quick order entry, kitchen printing, item modifiers, and bundled pricing.
Toast provides all the tools needed to manage menus, process orders, and run kitchen workflows, plus optional kiosks for customer self-ordering.
A well-equipped checkout counter starts with a touchscreen PC, barcode scanner, receipt printer, cash drawer, and payment device.
We provide VESA-mounted grocery hardware that integrates directly into your check stand — touchscreen PC, customer display, PIN pad, and scanner scales. This creates the traditional, ergonomic checkout layout built for speed that grocery stores require.
Most POS providers offer a tiered pricing structure for software with basic features included in the lowest cost option and more advanced features included in the higher cost option.
We offer custom options to meet a variety of budgets. Pricing will depend on your store’s size, sales volume, and specific feature needs. IT Retail starts at $49 per month per lane.
Self-checkout is an essential option for growing grocery stores, allowing you to process more transactions in less time and keep checkout lines as short as possible.
You can get started with IT Retail’s grocery-specific self-checkout solutions for less than $5000.
Being tied to a long contract doesn't allow for flexibility. If you're not happy with your POS system, you'll struggle to switch once you're locked in.
IT Retail does not require a long-term contract. You can cancel your service at any time.
Choosing one solution for your POS and payment processing needs is almost always the best choice. Relying on one provider ensures speed, convenience, and enhanced security.
IT Retail offers a fully integrated payment processing solution. We offer custom processing rates to meet all grocery stores ' budgets.
Accepting Electronic Benefits Transfer (EBT) payments expands your reach, allowing more customers to shop at your grocery store.
With IT Retail, you have the option to accept EBT payments alongside credit cards, debit cards, and contactless pay methods.
Importing your inventory records is one of the hardest parts of migrating to a new POS system — especially if your grocery store carries a wide range of products.
IT Retail includes inventory imports as part of our standard onboarding process at no additional cost.
When technical issues arise, you want help as fast as possible to get your grocery store up and running again.
IT Retail also offers 24/7 support at no additional cost.
Access to free training resources can help you resolve problems and find quick answers to questions.
With IT Retail, you’ll connect with a dedicated Customer Success representative who will spend as much time as needed helping you set up your new POS system and be your go-to during the onboarding process and beyond. Plus, you’ll have access to our comprehensive knowledge base and free training videos.
A cloud-based POS system lets you monitor and manage your store at any time, from anywhere.
IT Retail’s software is also fully cloud-based, letting you track your inventory changes and sales trends from anywhere.
POS systems with an open API can be easily customized to fit your needs, letting you connect third-party software solutions for e-commerce, accounting, and marketing.
IT Retail offers a fully open API, making it easy to connect your POS with existing e-commerce, accounting, and email or SMS marketing tools.
Automating the purchase order and receiving processes can save you time and prevent costly stockouts.
IT Retail helps you flag low-stock items and create purchase orders directly in the system, though the process still requires manual review and approval.
Understanding your overall sales trends and customers’ changing shopping habits is the key to grocery store success. Your POS system’s reporting suite should reveal this data and more.
IT Retail includes a comprehensive, customizable reporting suite in all our software subscriptions.
IT Retail offers flexible e-commerce integrations that let you choose which online grocery platform to use. From there, you can seamlessly manage your online and in-store operations.
Offering subscription-based sales for weekly produce boxes or custom meal plans can help you earn customer loyalty and generate repeat business, but you need a system that can handle automatic billing, tracking, and order fulfillment.
With IT Retail, subscriptions are handled natively. The system manages recurring payments, customer details, and renewals without relying on third-party tools.
A POS system with mobile functionality makes it easy to count and adjust inventory from the sales floor.
IT Retail’s software works best on a PC, so we’ve awarded Toast the point in this category.
Selling by weight means your POS must support fast, precise weight-based pricing for meat, deli, and produce items.
With IT Retail, weight-based sales are easy to manage using deli scales with printers and dependable scanner scale integrations.
Launching a customer loyalty program is one of the most effective marketing strategies for small business grocers. Your POS system should make it easy to manage your program, customize your rewards structure, and enroll new members.
IT Retail also offers a built-in loyalty program that lets shoppers earn points and unlock rewards with every purchase.
With QSR functionality, grocers can add made-to-order meals — like sandwiches or salads — supported by quick order entry, kitchen printing, item modifiers, and bundled pricing.
IT Retail offers minimal QSR functionality. You can take orders, modify items, and connect your POS system to a kitchen printer.
How you run your store day to day should determine which grocery POS system is best for your store.
The right system depends on whether your business operates primarily as a grocery store with prepared foods or as a restaurant with retail items. Understanding this distinction helps you invest in the platform that matches how you actually run your store.
Built by grocers, for grocers, our point of sale solution is designed with you in mind. Book your time with our team today!