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Pricing
Pricing

IT Retail vs. ECRS:
Which is best for you?

Find the perfect POS for your grocery store or market. 

If you're looking for a versatile POS that serves a variety of industries, consider ECRS.

If you need a POS designed for small grocery stores, markets, and butcheries, IT Retail comes out on top.  

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IT Retail vs. ECRS

ECRS logo
itretail_logo-email
Cloud-based system

IT Retail is a fully cloud-based system, while ECRS is more of a hybrid option. Their core system is Windows-based, but you can back up your data to the cloud and access back-office reporting from any internet-connected device.

Yes
Yes
Deli scale integration
Yes
Yes
Integrated payment processing
Yes
Yes
Flexible self-checkout

Both IT Retail and ECRS offer hardware solutions that can be used as traditional cashier-led lanes or self-checkout stations.

Yes
Yes
Advanced inventory management
Yes
Yes
Dual pricing

Dual pricing allows you to save on payment processing rates by discounting totals for cash-paying customers. IT Retail is built for this model, but ECRS does not support dual pricing natively.

No
Yes
EBT integration
Yes
Yes
Grocery e-commerce
Yes
Yes
Unlimited SKUs
Yes
Yes
Transparent pricing

IT Retail's flexible pricing options are available online, and you can use our Build and Price system to generate an instant quote for your grocery store. With ECRS, you'll need to talk numbers with their sales team.

No
Yes
Dedicated customer success & technical support representative

While both IT Retail and ECRS offer onboarding and support, only IT Retail partners you with a dedicated customer success and technical support representative. This contact understands your business and is committed to your success — meaning minimal back and forth.

No
Yes
Fast, 24/7 customer support

Both ECRS and IT Retail offer 24/7 support, but Capterra reviews for both providers differ. ECRS reviews note support delays and frequent bugs, while IT Retail reviews frequently mention fast, high-quality help from the technical support team.

Yes
Yes
Free training resources
Yes
Yes
ECRS logo
itretail_logo-email
Cloud-based system

IT Retail is a fully cloud-based system, while ECRS is more of a hybrid option. Their core system is Windows-based, but you can back up your data to the cloud and access back-office reporting from any internet-connected device.

Yes
Yes
Deli scale integration
Yes
Yes
Integrated payment processing
Yes
Yes
Flexible self-checkout

Both IT Retail and ECRS offer hardware solutions that can be used as traditional cashier-led lanes or self-checkout stations.

Yes
Yes
Advanced inventory management
Yes
Yes
Dual pricing

Dual pricing allows you to save on payment processing rates by discounting totals for cash-paying customers. IT Retail is built for this model, but ECRS does not support dual pricing natively.

No
Yes
EBT integration
Yes
Yes
Grocery e-commerce
Yes
Yes
Unlimited SKUs
Yes
Yes
Transparent pricing

IT Retail's flexible pricing options are available online, and you can use our Build and Price system to generate an instant quote for your grocery store. With ECRS, you'll need to talk numbers with their sales team.

No
Yes
Dedicated customer success & technical support representative

While both IT Retail and ECRS offer onboarding and support, only IT Retail partners you with a dedicated customer success and technical support representative. This contact understands your business and is committed to your success — meaning minimal back and forth.

No
Yes
Fast, 24/7 customer support

Both ECRS and IT Retail offer 24/7 support, but Capterra reviews for both providers differ. ECRS reviews note support delays and frequent bugs, while IT Retail reviews frequently mention fast, high-quality help from the technical support team.

Yes
Yes
Free training resources
Yes
Yes

This page was updated in March 2026.

Does something seem incorrect or not-quite-right? Let us know and we'll update this page ASAP!

Your grocery store, your way: IT Retail supports your vision

Get the tools and flexibility you need to run your business with IT Retail. 

Access and update your data from anywhere. 

Get tailored support from a dedicated customer success representative.

Keep complete control over your business operations.